Your Privacy is Our Priority

At Garnet Guide, the safeguarding of your personal and health information is paramount. We understand the trust you place in us, and we are committed to upholding the highest standards of data protection and transparency. Our policies are meticulously designed to ensure your privacy policy adheres to and often exceeds industry benchmarks, including HIPAA compliance where applicable to health information.

We believe you deserve full control over your data. This principle guides our approach to data collection, usage, and sharing, ensuring you are always informed and empowered. We regularly update our procedures and protocols to reflect the latest security advancements and regulatory changes. For any questions regarding your privacy, please do not hesitate to contact us at [email protected].

Review Your Privacy Settings
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What Information We Collect and Why

We collect only the information necessary to provide you with exceptional, personalized wellness services. Our commitment to user privacy means you always know what data is collected and its specific purpose.

Account Information

Name, email, and demographics for account creation, service access, and tailored communication.

Health & Wellness Data

Information about your health goals, activity levels, and preferences, collected with your explicit consent to curate your health data and personalized recommendations.

Usage Data

Anonymized interactions with our wellness website content to improve user experience and feature efficacy.

How We Use and Protect Your Information

Your health data is utilized strictly to provide the personalized guidance and resources you expect from Garnet Guide. Every step of our process, from data intake to storage, is fortified with robust data protection measures.

  • Personalized Plans: To create tailored wellness strategies and content specific to your goals.
  • Service Delivery: To operate, maintain, and improve our platform and customer support.
  • Anonymized Research: For internal research and development, all data is de-identified and aggregated.
  • Legal Compliance: To meet all applicable legal, regulatory, and audit requirements.
  • Advanced Encryption: Employing AES-256 encryption for data at rest and TLS 1.2+ for data in transit.
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When and How We Share Information

Garnet Guide shares your information only under highly specific conditions, always with your user privacy as a guiding principle, and never for unauthorized marketing purposes. Our goal is to maintain the integrity of your trust in our wellness website.

Trusted Service Providers

We partner with essential third-party vendors for critical services like hosting, payment processing, or analytics. These partners are rigorously vetted and bound by strict confidentiality agreements, receiving only the minimal data required for their function.

Legal Obligations & Safety

We may disclose information if legally required by valid court order or government request, or when necessary to respond to a health emergency or protect the safety of our users or community.

User-Initiated Sharing

Information you choose to share in public forums or community discussions is visible to others, as per the nature of those features. Exercise caution and discretion.

Anonymized Aggregated Data

We may share aggregated or de-identified data that cannot be traced back to any individual for research, analytics, or reporting purposes to improve our services and understand wellness trends.

Your Rights and Privacy Controls

We empower you with direct control over your personal data protection. Your privacy policy rights are accessible through your account settings and direct inquiries to our team.

  • Access & Download: Request a copy of your personal data we hold.
  • Correction & Update: Easily amend inaccurate or outdated information in your profile.
  • Deletion & Account Closure: You have the right to request the complete deletion of your data and account.
  • Marketing Opt-Out: Manage your communication preferences and unsubscribe from marketing emails at any time.
  • Third-Party Sharing Controls: Adjust settings related to data sharing with integrated services.
Access Your Privacy Dashboard
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Technical and Physical Security Safeguards

Protecting your health data is a multifaceted effort, encompassing advanced technological measures and stringent physical security protocols for our wellness website infrastructure.

Encryption

Industry-leading encryption (AES-256 and TLS) for data in transit and at rest.

Access Controls

Strict access authentication measures and role-based permissions.

Regular Audits

Frequent security audits and vulnerability assessments by independent experts.

Disaster Recovery

Comprehensive data backup and disaster recovery plans to ensure continuity.